What is a workspace?
Workspace is basically a team with their own clients, projects and tasks. Users outside the workspace can not have access to the data inside, it is available only for the workspace members. Here is a picture describing a workspace:
Working with multiple workspaces
One user can belong to several workspaces. For example you may be a member of the workspace of a company you work for and also have your own workspace for freelance work. Our timers include projects and tasks from all of your workspaces. On the website there is only one workspace currently active, which means that you can run reports, edit tasks, etc from one workspace at a time. You can select the active workspace from the top-right of the screen:
Suspension
A workspace can be in a suspended state. That means time can not be tracked in that workspace. All other activities (reporting, etc) can still be done.
It can happen only with Pro workspaces when payments fail consistently or when a workspace administrator wants to return to the free version and there is more users in the workspace than the free plan allows. The suspended state can be revoked when changin the payment details to correct ones or reducing your team size to fit the free plan.
